Terms of Service
Last updated: February 2, 2026
1. Introduction
Welcome to ChatSnippet. By accessing or using our service, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access the service.
2. Description of Service
ChatSnippet is a SaaS platform that allows for the creation, training, and implementation of intelligent AI chatbots based on RAG (Retrieval-Augmented Generation) technology for customer service, lead generation, and process automation.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when creating your account.
- Maintain the security of your account and password.
- Not use our services for any illegal or unauthorized activities.
- Ensure you have the necessary rights over any data or content provided for AI training.
4. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of ChatSnippet and its licensors.
5. Privacy and Data Protection
Your use of the service is also governed by our Privacy Policy. We are committed to compliance with data protection laws, including LGPD and GDPR.
6. Limitation of Liability
In no event shall ChatSnippet be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or use of the services. AI may generate inaccurate information; it is your responsibility to validate content generated by chatbots.
7. Modifications to Terms
We reserve the right to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect.
8. Contact
If you have any questions about these Terms, please contact us at:
- Email: legal@chatsnippet.com.br
- Support: support@chatsnippet.com.br